VizLoop Exchange Discuss availability

The questions AI answers incompletely still need answers.

The Exchange workflow is designed for scientific exchange: verified clinicians ask, your medical affairs team responds with reviewed scientific content, and every exchange is dated and documented. No promotion, no algorithmic middleman.

Request access How Exchange works →

Beyond Visibility and Label Substantiation: discuss Exchange scope and availability with the team.

Why it exists

Monitoring finds the gap. Someone still has to close it.

Every remediation path in the loop works on the information environment. Exchange adds the direct path: answering the clinician.

Monitoring shows what's missing

Visibility records the questions and captured answers. Label Substantiation adds the relevant safety sections and evidence for review. Exchange explores a documented channel for the questions that remain.

Clinicians ask AI first

Drug questions increasingly go to AI assistants before they reach a medical information line. The complete answer exists. It just isn't where clinicians ask.

Answering in public is risky

Correcting AI answers in open channels can read as promotion. Exchange is built on the established scientific-exchange model: a closed channel between clinicians and medical affairs.

Who asks

The clinician and the clinician's agent.

Drug questions are moving from search boxes to assistants, and next to agents acting on a clinician's behalf. Exchange answers both, without either scraping the open web.

Clinicians, today

Verified against professional licensure, clinicians ask medical affairs directly. Documented end to end.

Their agents, the same way

Access binds to the clinician's credential. An agent asking on the clinician's instruction uses the same channel, receives the same reviewed content, and leaves the same record.

The channel

How Exchange works

01 · Verify

Identity verified against professional licensure: the clinician directly, or an agent under the clinician's credential. No anonymous access.

02 · Ask

Unsolicited scientific questions, the same ones monitoring shows AI answering incompletely.

03 · Respond

Medical affairs answers with reviewed scientific content. VizLoop carries it; it doesn't write the science.

04 · Document

Question, response, and the finding that surfaced it: one dated record in the same audit trail.

Archived exchange record Example

EX-TRQ-20260823-0004 · 2026-08-23 15:41 UTC

Question · verified clinician

"What monitoring applies when initiating Tarquent in hepatic impairment?"

Response · medical affairs

[Reviewed scientific content: example excerpt]

Origin finding: CL-TRQ-20260823-001 · W3 · Omitted 0/4

All product names and data shown are fictional and for illustration only.

Standing policy

Constraints first, features second

Verified clinicians only

Exchange is a closed channel between licensed healthcare professionals and medical affairs. Patients and the public are never in it.

Scientific exchange, not promotion

Responses originate with medical affairs, not marketing. Nothing in Exchange promotes a product; it answers a question.

Unsolicited-request model

The exchange follows the model medical information teams have used for decades: the clinician asks first, the company responds to that question.

Documented by default

There is no undocumented mode. Every exchange produces a dated record your regulatory and legal teams can stand behind.

MONITOR

Finds the safety question AI answers incompletely and documents it.

EXCHANGE

Gives the verified clinician who has that question a compliant place to ask it, and your team a documented place to answer.

THE RECORD

Shows both: the gap that was found and the exchange that answered it. The loop closes on paper, where it counts.

Request access

Exchange is available to VizLoop monitoring customers.